GENERAL TERMS AND CONDITIONS OF SALE

Hereinafter the General Terms and Conditions of Sale

PREAMBLE

It is reminded that crossbow hunting is prohibited in France, you risk a fine or even a more severe penalty if you hunt with it, if you transport it "assembled and ready for use". We decline all responsibility.

It is also reminded that you must be of legal age to have the right to purchase a crossbow or a knife, by accepting these terms you affirm that you are of legal age and we may request proof of identity to ensure this.

IMPORTANT

Any order placed on the SITE necessarily implies the CLIENT's unconditional acceptance of these general terms of sale.

Article 1. DEFINITION

The terms used hereafter have, in these General Conditions, the following meaning:

• "CUSTOMER": refers to the SELLER's contracting party, who guarantees to have the status of consumer as defined by French law and jurisprudence. As such, it is expressly provided that this CUSTOMER acts outside of any habitual or commercial activity.
• "DELIVERY": refers to the first presentation of the PRODUCTS ordered by the CUSTOMER at the delivery address indicated during the order.
• "PRODUCTS": refers to all products available on the SITE.
• "TERRITORY": refers to Metropolitan FRANCE, including Corsica (excluding overseas departments and territories).

Article 2. PURPOSE

These General Conditions govern the sale of PRODUCTS by the SELLER to its CUSTOMERS.

The CUSTOMER is clearly informed and acknowledges that the SITE is intended for consumers, and that professionals must contact the SELLER's commercial service to benefit from separate contractual conditions.

Article 3. ACCEPTANCE OF THE GENERAL TERMS AND CONDITIONS

The CUSTOMER agrees to carefully read these General Terms and Conditions and accept them, before proceeding with the payment of a PRODUCT order placed on the SITE.

These General Terms and Conditions are referenced at the bottom of each page of the SITE through a link and must be consulted before placing an order. The CUSTOMER is invited to carefully read, download, print the General Terms and Conditions and keep a copy.

The SELLER advises the CUSTOMER to read the General Terms and Conditions for each new order, as the latest version of said Terms applies to any new PRODUCT order.

By clicking on the first button to place the order and then on the second to confirm said order, the CUSTOMER acknowledges having read, understood, and accepted the General Terms and Conditions without limitation or condition.

Article 4. OPENING AN ACCOUNT - PURCHASING PRODUCTS ON THE SITE

To be able to purchase a PRODUCT, the CUSTOMER must be at least 18 years old and have legal capacity, or if they are a minor, be able to justify the agreement of their legal representatives.

The CUSTOMER will be asked to provide information to identify themselves by completing the form available on the SITE. The sign (*) indicates the mandatory fields that must be filled in for the CUSTOMER's order to be processed by the SELLER. The CUSTOMER can check the status of their order on the SITE. DELIVERY tracking can, if applicable, be done using the online tracking tools of certain carriers. The CUSTOMER can also contact the SELLER's commercial service at any time by email at contact@hattila.com to obtain information on the status of their order.

The information that the CUSTOMER provides to the SELLER when placing an order must be complete, accurate, and up-to-date. The SELLER reserves the right to ask the CUSTOMER to confirm, by any appropriate means, their identity, eligibility, and the information provided.

Article 5. ORDERS

Article 5.1 Product characteristics

The SELLER strives to present as clearly as possible the main characteristics of the PRODUCTS (on the information sheets available on the SITE) and the mandatory information that the CLIENT must receive under applicable law (in these General Conditions).

The CUSTOMER agrees to carefully read this information before placing an order on the SITE.

The SELLER reserves the right to modify the selection of PRODUCTS available on the SITE, particularly due to constraints related to its suppliers.

Unless expressly stated otherwise on the SITE, all PRODUCTS sold by the SELLER are new and comply with European legislation in force and applicable standards in France.

Article 5.2. Order procedure

PRODUCT orders are placed directly on the SITE. To place an order, the CUSTOMER must follow the steps described below (please note, however, that depending on the CUSTOMER's starting page, the steps may slightly differ).

5.2.1. Selection of PRODUCTS and purchase options

The CUSTOMER must select the PRODUCT(s) of their choice by clicking on the concerned PRODUCT(s) and choosing the desired characteristics and quantities. Once the PRODUCT is selected, it is placed in the CUSTOMER's cart. The latter can then add as many PRODUCTS to their cart as they wish.

5.2.2. Orders

Once the PRODUCTS are selected and placed in their cart, the CLIENT must click on the cart and verify that the content of their order is correct. If the CLIENT has not already done so, they will then be invited to identify themselves or register.

Once the CLIENT has validated the contents of the cart and has identified/registered, an automatically completed online form will be displayed, summarizing the price, applicable taxes, and, if applicable, delivery costs.

The CUSTOMER is invited to verify the contents of their order (including the quantity, characteristics and references of the ordered PRODUCTS, billing address, payment method and price) before validating its content.

The CUSTOMER can then proceed to pay for the PRODUCTS by following the instructions on the SITE and provide all the necessary information for billing and DELIVERY of the PRODUCTS.

Regarding PRODUCTS for which options are available, these specific references appear when the correct options have been selected.

Orders placed must include all necessary information for proper order processing.

The CUSTOMER must also indicate the chosen delivery method.

5.2.3. Acknowledgment of receipt

Once all the steps described above are completed, a page appears on the SITE to acknowledge receipt of the CLIENT's order. A copy of the order acknowledgment is automatically sent to the CLIENT by email, provided that the email address provided through the registration form is correct.

The SELLER does not send any order confirmation by postal mail or fax.

5.2.4. Invoicing

During the ordering process, the CUSTOMER must enter the necessary billing information (the (*) sign will indicate the mandatory fields that must be filled in for the CUSTOMER's order to be processed by the SELLER).

The CUSTOMER must clearly indicate all information relating to DELIVERY, in particular the exact DELIVERY address, as well as any possible access code to the DELIVERY address.

The CUSTOMER must then specify the chosen payment method.

Neither the order form that the CUSTOMER establishes online, nor the order confirmation that the SELLER sends to the CUSTOMER by email constitute an invoice. Regardless of the method of order or payment used, the CUSTOMER will receive the original invoice upon DELIVERY of the PRODUCTS, inside the package.

5.3. Order date

The order date is the date on which the SELLER acknowledges receipt of the order online. The timeframes indicated on the SITE only start running from this date.

5.4. Price

For all PRODUCTS, the CUSTOMER will find on the SITE prices displayed in euros including all taxes, as well as applicable delivery charges (depending on the weight of the package, excluding packaging and gifts, the DELIVERY address and the carrier or transport method chosen).

Prices include, in particular, the value-added tax (VAT) at the rate in effect on the date of the order. Any change in the applicable rate may impact the price of the PRODUCTS from the effective date of the new rate.

The applicable VAT rate is expressed as a percentage of the value of the PRODUCT sold.

The prices of the SELLER's suppliers are subject to change. Consequently, the prices indicated on the SITE may change. They may also be modified in case of special offers or sales.

The indicated prices are valid, except in case of obvious error. The applicable price is the one indicated on the SITE on the date when the order is placed by the CLIENT.

5.5. Availability of PRODUCTS

Depending on the PRODUCT concerned, the SELLER applies a "just-in-time" stock management. Consequently, depending on the case, the availability of PRODUCTS depends on the SELLER's stock.

The SELLER commits to fulfilling received orders subject to PRODUCT availability.

The unavailability of a PRODUCT is usually indicated on the page of the concerned PRODUCT. CLIENTS can also be informed about the restocking of a PRODUCT by the SELLER.

In any case, if the unavailability was not indicated at the time of the order, the SELLER commits to inform the CLIENT without delay if the PRODUCT is unavailable.

The SELLER can, at the CUSTOMER's request:

• Either propose to ship all PRODUCTS at the same time as soon as the out-of-stock PRODUCTS are available again,
• Either proceed with a partial shipment of available PRODUCTS initially, then ship the rest of the order when the other PRODUCTS become available, subject to clear information regarding additional shipping costs that may be incurred,
• Either offer an alternative PRODUCT of equivalent quality and price, accepted by the CUSTOMER.

If the CLIENT decides to cancel their order for unavailable PRODUCTS, they will obtain a refund of all amounts paid for the unavailable PRODUCTS, without delay and no later than thirty (30) days from the payment.

Article 6. Right of withdrawal

The terms of the right of withdrawal are provided in the "withdrawal policy", a policy available in Appendix 1 of this document and accessible at the bottom of each page of the SITE via a hyperlink.

Article 7. Payment

7.1. Payment methods

The CLIENT can pay for their PRODUCTS online on the SITE according to the means proposed by the SELLER.

The CLIENT guarantees to the SELLER that they hold all required authorizations to use the chosen payment method.

The SELLER will take all necessary measures to ensure the security and confidentiality of data transmitted online as part of the online payment process on the SITE.

It is specified in this regard that all payment information provided on the SITE is transmitted to the SITE's bank and is not processed on the SITE.

7.2. Payment date

In case of a single payment by credit card, the CLIENT's account will be debited as soon as the PRODUCTS order is placed on the SITE.

In case of partial DELIVERY, the total amount will be debited from the CUSTOMER's account at the earliest when the first package is shipped. If the CUSTOMER decides to cancel their order for unavailable PRODUCTS, the refund will be processed in accordance with the last paragraph of article 5.5 of these General Terms and Conditions.

7.3. Late or refused payment

If the bank refuses to debit a card or other means of payment, the CUSTOMER must contact the SELLER's Customer Service to pay for the order by any other valid means of payment.

In the event that, for any reason whatsoever, opposition, refusal or other, the transmission of the money flow due by the CUSTOMER proves impossible, the order will be cancelled and the sale automatically terminated.

Article 8. Proof and Archiving

Any contract concluded with the CLIENT corresponding to an order of an amount exceeding 120 euros including VAT will be archived by the SELLER for a period of ten (10) years in accordance with Article L. 134-2 of the Consumer Code.

The SELLER agrees to archive this information to ensure transaction tracking and to produce a copy of the contract at the CUSTOMER's request.

In case of dispute, the SELLER will have the possibility to prove that its electronic tracking system is reliable and guarantees the integrity of the transaction.

Article 9. Transfer of ownership

The SELLER remains the owner of the PRODUCTS delivered until they are fully paid for by the CUSTOMER.

The above provisions do not prevent the transfer to the CUSTOMER, at the time of receipt by them or by a third party designated by them other than the carrier, of the risks of loss or damage to the PRODUCTS subject to retention of title, as well as the risks of damage they may cause.

Article 10. Delivery

The DELIVERY terms for PRODUCTS are provided in the "delivery policy" referred to in Appendix 2 of this document and accessible at the bottom of each page of the SITE via a hyperlink.

Article 11. Packaging

The PRODUCTS will be packaged in accordance with the transport standards in force, to ensure maximum protection for the PRODUCTS during DELIVERY. CUSTOMERS commit to respecting the same standards when returning PRODUCTS under the conditions set out in Appendix 1 - Withdrawal Policy.

Article 12. Warranties

12.1. Conformity guarantee

The SELLER is required to deliver a PRODUCT that conforms, meaning it is suitable for the expected use of a similar item and corresponds to the description given on the SITE. This conformity also implies that the PRODUCT has the qualities that a buyer can legitimately expect based on public statements made by the SELLER, including in advertisements and on labels.

In this context, the SELLER may be liable for conformity defects existing at the time of delivery and for conformity defects resulting from packaging, assembly instructions, or installation when this was made their responsibility or carried out under their supervision.

The action resulting from lack of conformity is prescribed by two (2) years from the DELIVERY of the PRODUCT.

In case of non-conformity, the CUSTOMER may request either the replacement or repair of the PRODUCT, at their choice. However, if the cost of the CUSTOMER's choice is manifestly disproportionate compared to the other option, considering the value of the PRODUCT or the importance of the defect, the SELLER may proceed with a refund, without following the option chosen by the CUSTOMER.

In the event that a replacement or repair is impossible, the SELLER commits to refund the price of the PRODUCT within 30 days of receiving the returned PRODUCT and in exchange for the CUSTOMER returning the PRODUCT to the following address: 18 rue des tanneries.

12.2. Hidden defects warranty

The SELLER is bound by the warranty for hidden defects of the sold PRODUCT that make it unfit for its intended use, or which diminish this use to such an extent that the CUSTOMER would not have acquired it, or would have given a lesser price, had they known about these defects.

This guarantee allows the CUSTOMER who can prove the existence of a hidden defect to choose between a refund of the PRODUCT's price if it is returned, and a partial refund of its price if the PRODUCT is not returned.

In the event that a replacement or repair is impossible, the SELLER commits to refund the price of the PRODUCT within 30 days of receiving the returned PRODUCT and in exchange for the CUSTOMER returning the PRODUCT to the following address: 18 rue des tanneries.

The action resulting from hidden defects must be initiated by the CUSTOMER within a period of two (2) years from the discovery of the defect.

Article 13. Liability

The SELLER shall not be held liable in any case for non-performance or poor performance of contractual obligations attributable to the CUSTOMER, particularly during the placement of their order.

The SELLER cannot be held responsible, or considered to have failed to meet these terms, for any delay or non-performance when the cause of the delay or non-performance is related to a case of force majeure as defined by the jurisprudence of French courts and Tribunals.

It is also specified that the SELLER does not control the websites that are directly or indirectly linked to the SITE. Consequently, it excludes any responsibility for the information published on these sites. Links to third-party websites are provided for information purposes only, and no guarantee is provided as to their content.

Article 14. Personal data

The SELLER collects personal data concerning its Customers on the SITE, including through cookies. CUSTOMERS can deactivate cookies by following the instructions provided by their browser.

The data collected by the SELLER is used to process orders placed on the SITE, manage the CUSTOMER's account, analyze orders and, if the CUSTOMER has chosen this option, send them commercial prospecting emails, newsletters, promotional offers and/or information about special sales, unless the CUSTOMER no longer wishes to receive such communications from the SELLER.

The CUSTOMER's data is kept confidential by the SELLER in accordance with its declaration made to the CNIL, for the needs of the contract, its execution, and in compliance with the law.

CLIENTS can unsubscribe at any time by accessing their account or by clicking on the hyperlink provided for this purpose at the bottom of each offer received by email.

The data may be communicated, in whole or in part, to the SELLER's service providers involved in the ordering process. For commercial purposes, the SELLER may transfer the names and contact details of its CUSTOMERS to its business partners, provided that they have given their prior agreement when registering on the SITE.

The SELLER will specifically ask CUSTOMERS if they want their personal data to be disclosed. CUSTOMERS can change their mind at any time on the SITE or by contacting the SELLER.

The SELLER may also ask its CUSTOMERS if they wish to receive commercial solicitations from its partners.

In accordance with Law No. 78-17 of January 6, 1978, relating to data processing, files, and freedoms, the CLIENT has the right to access, rectify, oppose (for legitimate reasons), and delete their personal data. They can exercise this right by sending an email to the address: contact@hattila.com or by sending a letter to 18 rue des tanneries.

It is specified that the CLIENT must be able to prove their identity, either by scanning an identity document or by sending the SELLER a photocopy of their identity document.

Article 15. Complaints

The SELLER provides the CUSTOMER with a "Customer Phone Service" at the following number: (non-premium rate number).

Any written complaint from the CUSTOMER must be sent to the following address: 18 rue des tanneries.

Article 16. Intellectual property

All visual and audio elements of the SITE, including the underlying technology used, are protected by copyright, trademark law, and/or patents.

These elements are the exclusive property of the SELLER. Any person who edits a website and wishes to create a direct hyperlink to the SITE must request written authorization from the SELLER.

This authorization from the SELLER will not be granted definitively in any case. This link must be removed at the request of the SELLER. Hyperlinks to the SITE that use techniques such as framing or in-line linking are strictly prohibited.

Article 17. Validity of the General Terms and Conditions

Any modification of the legislation or regulations in force, or any decision of a competent court invalidating one or more clauses of these General Conditions shall not affect the validity of these General Conditions. Such a modification or decision does not in any way authorize CUSTOMERS to disregard these General Conditions.

Any conditions not expressly addressed in this document will be governed in accordance with the practices of the retail sector for companies whose registered office is located in France.

Article 18. Modification of the General Terms and Conditions

These General Conditions apply to all purchases made online on the SITE, as long as the SITE is available online.

The General Terms and Conditions are precisely dated and may be modified and updated by the SELLER at any time. The applicable General Terms and Conditions are those in effect at the time of the order.

Modifications made to the General Terms and Conditions will not apply to PRODUCTS already purchased.

Article 19. Jurisdiction and applicable law

These General Conditions as well as the relations between the CUSTOMER and the SELLER are governed by French law.

In case of dispute, only French courts will have jurisdiction.

However, prior to any recourse to an arbitral or state judge, negotiation will be prioritized in a spirit of loyalty and good faith in order to reach an amicable agreement upon the occurrence of any conflict related to this contract, including its validity.

The party wishing to implement the negotiation process must inform the other party by registered letter with acknowledgment of receipt, indicating the elements of the conflict. If after a period of fifteen (15) days, the parties fail to reach an agreement, the dispute will be submitted to the competent jurisdiction designated below.

Throughout the negotiation process and until its conclusion, the parties are prohibited from taking any legal action against each other regarding the conflict subject to negotiation. As an exception, the parties are authorized to refer the matter to the court of summary proceedings or to request an order on petition. Any potential action before the court of summary proceedings or the implementation of a petition procedure does not entail any waiver by the parties of the amicable settlement clause, unless expressly stated otherwise.

APPENDIX 1 WITHDRAWAL POLICY

Right of withdrawal principle

The CUSTOMER has, in principle, the right to return or restore the PRODUCT to the SELLER or to a person designated by the latter, without undue delay, and at the latest within fourteen (14) days following the communication of their decision to withdraw, unless the SELLER offers to collect the PRODUCT himself.

Withdrawal period

The withdrawal period expires fourteen (14) calendar days after the day on which the CUSTOMER, or a third party other than the carrier and designated by the CUSTOMER, takes physical possession of the PRODUCT.

If the CUSTOMER's order includes several PRODUCTS and if these PRODUCTS are delivered separately, the withdrawal period expires fourteen (14) days after the day on which the CUSTOMER, or a third party other than the carrier and designated by the CUSTOMER, takes physical possession of the last PRODUCT.

Notification of the right of withdrawal

To exercise their right of withdrawal, the CUSTOMER must notify their decision to withdraw from this contract by means of an unambiguous statement to: 18 rue des tanneries or contact@hattila.com.

You can also use the form below:

WITHDRAWAL FORM

To the attention of [*] (*Contact details of)

SELLER's phone number*:

SELLER's fax number*:

SELLER's email address*:

I hereby notify you of my withdrawal from the contract for the sale of the PRODUCT below:

PRODUCT reference

Invoice No.:

Order number:

• Ordered on [____________]/received on [________________]
• Payment method used:
• Name of the CUSTOMER and, if applicable, the beneficiary of the order:
• CLIENT's address:
• Delivery address:
• CUSTOMER's signature (except in case of transmission by email)
• Date

For the withdrawal period to be respected, the CUSTOMER must transmit their communication regarding the exercise of the right of withdrawal before the expiration of the withdrawal period.

Effects of withdrawal

In case of withdrawal by the CLIENT, the SELLER commits to refund the total amount paid, including delivery costs, without undue delay and, in any case, no later than fourteen (14) days from the day the SELLER is informed of the CLIENT's decision to withdraw.

The SELLER will process the refund using the same means of payment as the CUSTOMER used for the initial transaction, unless the CUSTOMER expressly agrees to a different method; in any case, this refund will not incur any fees for the customer.

The SELLER may defer the refund until receipt of the goods or until the CUSTOMER has provided proof of shipment of the goods, whichever is earlier.

Return procedures

The CUSTOMER must, without undue delay and, in any case, no later than fourteen (14) days after communicating their decision to withdraw from this contract, return the item to: 18 rue des tanneries.

This deadline is considered met if the CLIENT returns the item before the expiration of the fourteen-day period.

Return costs

The CUSTOMER will have to bear the direct costs of returning the item.

Condition of the returned item

The PRODUCT must be returned following the SELLER's instructions and include all accessories delivered.

The CUSTOMER's liability is only engaged in respect of the depreciation of the goods resulting from handling other than that necessary to establish the nature, characteristics, and proper functioning of this PRODUCT. In other words, the CUSTOMER has the possibility to test the PRODUCT, but their liability may be engaged if they carry out manipulations other than those that are necessary.

Packaging

The PRODUCTS are packaged in accordance with transport standards in force, to ensure maximum protection for the PRODUCTS during DELIVERY. CUSTOMERS must respect the same standards when returning PRODUCTS. As such, the CUSTOMER is invited to return the PRODUCT that does not suit them in its original packaging and in good condition, suitable for resale.

Exclusions from the right of withdrawal

The right of withdrawal is excluded in the following cases:

• Supply of goods or services whose price depends on fluctuations in the financial market.
• Supply of goods made to the CUSTOMER's specifications or clearly personalized.
• Supply of goods likely to deteriorate or expire rapidly.
• Supply of sealed audio or video recordings or software which have been unsealed after delivery.
• Newspaper, periodical, magazine (except subscription contract).
• Provision of accommodation services for non-residential purposes, transport of goods, car rental, catering, or services related to leisure activities if the offer provides for a specific date or period of execution.
• Supply of goods which, by their nature, are inseparably mixed with other items.
• Supply of sealed goods that cannot be returned for reasons of health protection or hygiene and which have been unsealed by the CUSTOMER after DELIVERY.
• The supply of alcoholic beverages whose price was agreed upon at the time of the conclusion of the sales contract, whose delivery can only be carried out after 30 days, and whose actual value depends on market fluctuations beyond the SELLER's control.
• Provision of digital content not provided in dematerialized form if the execution has begun with the express prior agreement of the consumer, who has also acknowledged that they will thus lose their right of withdrawal.
• Contracts concluded during a public auction.

APPENDIX 2 DELIVERY POLICY

Delivery area

The offered PRODUCTS can only be delivered within the TERRITORY.

It is impossible to place an order for any delivery address located outside this TERRITORY.

The PRODUCTS are shipped to the delivery address(es) that the CUSTOMER will have indicated during the ordering process.

Shipping time

The timeframes for preparing an order and then issuing the invoice, before shipping in-stock PRODUCTS, are mentioned on the SITE. These timeframes do not include weekends or holidays.

An electronic message will be automatically sent to the CUSTOMER at the time of shipping the PRODUCTS, provided that the email address in the registration form is correct.

Delivery times & costs

During the ordering process, the SELLER informs the CUSTOMER of the possible shipping timeframes and methods for the purchased PRODUCTS.

Shipping costs are calculated based on the delivery method. The amount of these costs will be due by the CLIENT in addition to the price of the purchased PRODUCTS.

The details of delivery times and costs are specified on the SITE.

DELIVERY terms

The package will be handed to the CUSTOMER against signature and upon presentation of an identity document.

In case of absence, a delivery notice will be left for the CUSTOMER, allowing them to collect their package from their post office.

DELIVERY problems

The CLIENT is informed of the delivery date set at the time they choose the carrier, at the end of the online ordering process, before confirming the order.

It is specified that deliveries will be made within a maximum of thirty (30) days. Failing this, the CUSTOMER must give formal notice to the SELLER to deliver within a reasonable time frame and in case of non-delivery within this period, they may terminate the contract.

The SELLER will refund, without undue delay from the receipt of the termination letter, to the CLIENT the total amount paid for the PRODUCTS, including taxes and delivery costs, using the same payment method as the one used by the CLIENT to purchase the PRODUCTS.

The SELLER is responsible until the PRODUCT is delivered to the CUSTOMER. It is reminded that the CUSTOMER must notify us of any damage or partial loss observed during delivery as soon as possible.