Payment - Delivery - Warranty

Secure payment

On our website, whatever the amount of your purchases, we offer the following payment methods:

paiement sécurisé hattila arbalète

Bank card (SSL data encryption)
Paypal (SSL data encryption)
Bank transfer
Bank check
Money order

Delivery

Your parcel is sent from France, no tax or customs duty will be asked if you are in Metropolitan France or Europe

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All our shipments are protected, no packing slip is stuck directly on the packaging of the product and the package is discreet.
All our shipments to metropolitan France are by La Poste or Mondial Relay
We ship the same day orders placed before 11am from Monday to Friday if the product is displayed "in stock" on its page.

Delivery methods

Colissimo Home

arbalete en colissimo

Once the package prepared by us, it will be delivered to you within 4 days, directly in your mailbox. If this one is not big enough and that you are absent, a notice of passage will be deposited then allowing you to recover your parcel in your post office of attachment within 15 days.

International

For international and overseas shipments, we use the international and colissimo overseas shipping modes, respectively.
Attention for DOM-TOM and other countries outside Europe: we charge you without VAT, so you risk being cleared.

Delivery Rates

Delivery rates are indicated in the shopping cart and in the order summary.
We offer you the shipping costs via COLISSIMO in Metropolitan France from 200 € of purchase.
We offer you the shipping costs via MONDIAL RELAY in Metropolitan France from 100 € of purchase.

Guarantee

ALL OUR ITEMS ARE GUARANTEED 12 MONTHS FROM THE DATE OF PURCHASE
For any request for warranty, simply send us an email via the contact form explaining the problem.
We will contact you to try to help you resolve the malfunction, if this is not possible, we will tell you the terms of return warranty.
Make sure you have followed the instructions on the instructions.


Satisfied or repacked

WE ARE SO CONVINCED OF THE QUALITY OF OUR PRODUCTS THAT THEY ARE GUARANTEED "SATISFIED OR REFUNDED"
If, despite all the attention we pay to our products, you are not completely satisfied, we will exchange or refund any item that does not fit within 14 days.
Simply send us an email via the contact form, we will contact you to tell you how to return.


Livraison offerte :

Livraison offerte hattila